Indian Railways has launched a new ‘book meals through SMS’ service that went live today, reports Press Trust of India. Railway passengers on a few select trains can now SMS to 139 to book a meal. This service is currently being run as a pilot project on six trains in the Delhi-Amritsar route, namely Delhi-Pathankot Express, Katihar-Amritsar Express, Amritsar-Lokmanya Tilak Terminus Express, Shane Punjab Express, New Delhi-Amritsar Express and Shaheed Express.

Passengers need to SMS <Meal><PNR Number> and send it to 139. Indian Railway Catering and Tourism Corporation (IRCTC) will verify the PNR number, check the coach and seat number, and the passenger will be contacted by some one onboard with the menu. Payment needs to be done after the food is delivered. During the pilot phase, food will delivered at any one of the five designated stations – New Delhi, Delhi, Nizamuddin, Amritsar and Ludhiana. IRCTC Food Plazas and catering units along the Delhi-Amritsar route will be supplying the food.

Passengers can also call on 1800-1034-139 or 0120-4383892-99 to book a meal, besides SMS.

For once Indian Railways implements a plan, even if partial

Railway Minister D.V. Sadananda Gowda had announced that Indian Railways will set up Food Courts at major stations, and provide passengers the option of ordering regional cuisine while onboard, through emails, SMS and smartphones among others, during his Railway Budget speech earlier this year. At the time he had said that a pilot project will be started shortly on the New Delhi-Amritsar and New Delhi-Jammu Tawi routes. In February, the previous government had also announced plans of introducing online booking of meals on trains.

It’s worth noting that IRCTC had introduced a book-a-meal scheme back in July 2010, which allowed passengers to order food of their choice while booking a ticket online – similar to what airlines’ offer during online ticket booking. This service was launched on a pilot basis for two trains – 2780 Goa Express and 2628 Karnataka Express.

Impact: Online food delivery services to railway stations, like, YatraChef and MeraFoodChoice among others will be affected by this service, if and when it’s launched on a larger scale. It’ll be interesting to see if the Indian Railways decides to partner with any of these services at some point.

Our Take

Providing this service through SMS seems to be the most prudent choice at this point in time. Until robust internet connectivity is made available to passengers at Railway Stations and/or on trains, something that has been stuck at the pilot stage for far too long, there’s no point in launching an app or email-based service.

No Comments
Comments to: Now passengers can SMS ‘Meal’ & PNR Number to 139 to book meals on trains

Recent Articles

Good Reads


Overview VipsPM – Project Management Suite is a Powerful web-based Application. VipsPM is a perfect tool to fulfill all your project management needs like managing Projects, Tasks, Defects, Incidents, Timesheets, Meetings, Appointments, Files, Documents, Users, Clients, Departments, ToDos, Project Planning, Holidays and Reports. It has simple yet efficient layout will make managing projects easier than […]
The popularity of online games Bingo en ligne France among children is a significant phenomenon of modern digital culture. This article explores the reasons for this popularity, its impact on children, and possible strategies for parents to manage their children’s time spent playing online games. Games gabriellambert Member since November 29, 2023 Loading + Follow […]


Turquoise Jewelry is one of the ancient healing stones used for personal adornment and astrological benefits. The rare greenish blue-colored pectolite is celebrated for its enchanting powers among many crystal lovers. It is a hydrated phosphate of copper and aluminum that ranks 5 to 6 on the Mohs hardness scale. It is deemed a protective […]
Singapore is recognised globally as a prime destination for foreign investors. Its business structure is well-developed, and its tax system is favourable to business owners. The government has a strong support system for entrepreneurs and provides legal protection for intellectual property rights. All of these conditions create an environment that is ideal for Singapore company […]
2020 has been a year that represents aggressive and sustained volatility with a confluence of unexpected situations, including economic shifts and market disturbance confluence. The COVID-19 pandemic forces businesses to adjust their methods of operations to ensure survival. These adjustments become the trajectory and guidance of what 2021 should look like and what companies should […]
COVID-19 pandemic has affected Thailand’s economy and labor market. World Bank’s Thailand Economic Monitor predicted that it would take Thailand over two years to return to its pre-COVID-19 growth and domestic product output levels. Although the country has successfully curbed the pandemic tide over the last few months, the economy remains severely hit. Nevertheless, heavily […]