ITSM Video
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ITSM Video

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HCL GOLD BLUE PRINT ITSM VIDEO

HCL’s Gold Blue Print (GBP) is the practical implementation of HCL ITSM architecture, containing the HCL Best Practice Processes; designed, used and maintained for HCL Infrastructure Management and Application Management Services. The solution video shows how HCL’s IT Service Management drives strategic innovation and collaboration in the ecosystem while maintaining competitive tension in the business world.

BMC REMEDYFORCE SERVICE DESK VIDEO

BMC Remedyforce, built on Salesforce App Cloud, enables you to deliver high-speed service management that empowers users and accelerates the business, with minimal capital investment. It is built with speed and flexibility as its defining features, making it easy to use and adapt to changes in an ever-changing business environment. The video shows how using Remedyforce speeds up an organisation’s IT services.

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