Businesses today face customer queries from numerous sources. The response time expected today for resolving customer support requests is shrinking everyday. Online businesses with a well laid out plan for handling customer support requests have seen significant edge over competition.
Helpdesk & Customer support tools are helping businesses understand and connect with their users to build more effective products. Support tickets, feedback forums, knowledge bases and metrics are all featured integrated with mobile and cloud solution.
I have worked with multiple firms
You can check Support Platform video one of my work