Choosing the wrong garage can lead to poor repairs, unnecessary costs, and safety risks. Before booking any car service in the UK, there are several important things you should always check.
Check Garage Reviews
Online reviews give real insight into customer experiences. Look for consistency, not perfection. A few negative reviews are normal, but repeated complaints are a red flag.
Ask About Pricing Transparency
Always request a clear breakdown of costs. A trustworthy garage will explain labour, parts, and VAT clearly.
Certifications and Memberships
Look for garages approved by:
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Motor Ombudsman
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IMI
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RAC or AA
These certifications indicate professional standards.
Warranty on Repairs
Good garages offer warranties on parts and labour. This protects you if something goes wrong after the service.
Communication Quality
If a garage avoids questions or pushes unnecessary work, walk away. Clear communication is a sign of honesty.
Conclusion
Taking a few minutes to check these points can save you hundreds of pounds and future headaches. A good garage welcomes questions—it doesn’t avoid them.
